Privacy Policy

1. Introduction

Thank you for showing interest in Omshrikanth Finance Pvt. Ltd.. We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use and share your personal information.

This Privacy Notice applies to your use of our website and services and covers information collected in connection with your access to and use of our website and services. By continuing to interact with us, you consent to the practices described in this Privacy Policy.

If you do not agree to the terms of this Privacy Policy, please do not access or use our website or services. This Privacy Policy may be updated from time to time and we recommend reviewing this page periodically.

2. Information We Collect

We collect or receive information that you provide when you register, apply for, access or use Omshrikanth Finance Pvt. Ltd. services, complete identity verification, authenticate your account, communicate with us or otherwise interact with our platform.

• Identification Information: Name, email address, mailing or residential address, mobile number, PAN, Aadhaar, Passport, Driving Licence or other government-issued identification, signature, authentication credentials and IP address.
• Background Information: Where permitted by applicable law, we may obtain verification or background information required for compliance, fraud prevention and regulatory purposes.
• Financial Information: Bank account information, payment details and other financial information required for providing our services.
• Credit, Compliance and Fraud: Information received from authorised third parties for identity verification, fraud detection, compliance checks or other lawful purposes.
• Transaction Information: Transaction date, time, amount, status, customer or beneficiary details, payment method, device information and related transaction data.
• Other Information You Provide: Survey responses, feedback, customer support requests, referrals, suggestions and other information voluntarily submitted to us.

3. Personal Information

We collect personal information that you voluntarily provide when you create an account, access our services, complete verification procedures or communicate with us.

• Full name, date of birth and gender.
• Email address, mobile number and residential address.
• Government-issued identification details for KYC and identity verification.
• Account login and authentication information.
• Profile information, photograph and account preferences.
• Customer support, feedback and communication details.

4. Payment Information

To process payments and provide financial services, Omshrikanth Finance Pvt. Ltd. may collect certain payment and transaction-related information. This information is used for processing transactions, verifying payments, preventing fraud, complying with legal obligations and securing our platform.

• Bank account details required for payments and settlements.
• Debit card, credit card or UPI related payment information.
• Transaction history including amount, date, time and status.
• Billing information and payment preferences.
• Wallet balance, recharge records and payment confirmations.
• Information received from banks, payment gateways and financial partners.

5. Device & Technical Information

We may collect technical information about the device used to access our services.

• Device model and hardware information.
• Operating system name and version.
• Device name and unique device identifiers.
• Mobile network and internet connection details.
• IP address, browser type and device settings.
• Information about interaction with our services.

6. How We Use Your Information

Omshrikanth Finance Pvt. Ltd. uses collected information to deliver, maintain, secure and improve our digital financial services.

• To process payments, recharges, bill payments and other transactions.
• To verify identity and complete KYC or authentication procedures.
• To detect, prevent and investigate fraud or unauthorised activity.
• To send transaction alerts, service updates and support responses.
• To comply with applicable laws and regulatory requirements.
• To improve our website, applications and services.
• To analyse usage and improve platform performance and security.

7. Sharing of Information

Omshrikanth Finance Pvt. Ltd. does not sell or rent your personal information. We may share information with trusted service providers or authorised entities where necessary to provide services, improve security or comply with applicable law.

• Payment gateways, banks and financial institutions.
• Trusted technology and service providers.
• Identity verification and KYC service providers.
• Government authorities or regulators where legally required.
• Fraud prevention and security service providers.
• Business successors in case of lawful merger or restructuring.
• Other parties where you have provided consent.

8. Data Security

Omshrikanth Finance Pvt. Ltd. uses appropriate technical, administrative and organisational safeguards designed to protect personal and financial information from unauthorised access, misuse, alteration or disclosure.

We use secure communication protocols, encrypted data transmission, access controls and monitoring systems. Access to sensitive information is restricted to authorised personnel and service providers who require such access for legitimate purposes.

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure. Users should protect their account credentials and report suspected unauthorised access immediately.

9. Cookies & Tracking Technologies

Omshrikanth Finance Pvt. Ltd. may use cookies and similar technologies to maintain secure sessions, improve functionality and understand how users interact with our platform.

• To remember login sessions and account preferences.
• To analyse website traffic and platform performance.
• To improve functionality, loading speed and service quality.
• To detect suspicious or unauthorised activities.
• To personalise relevant features and content.
• To measure communication and marketing effectiveness.

10. Third-Party Services

Omshrikanth Finance Pvt. Ltd. may engage trusted third-party service providers to support payment processing, verification, hosting, analytics, communication and other essential services.

• Payment gateways and banking partners.
• Identity verification and KYC providers.
• Cloud hosting and infrastructure providers.
• Analytics and monitoring services.
• Customer support and communication platforms.
• Government or regulatory authorities where legally required.

11. Your Rights

• You may request access to personal information held about you.
• You may request correction of inaccurate or incomplete information.
• You may request deletion where permitted by applicable law.
• You may withdraw consent where consent is the lawful basis for processing.
• You may opt out of promotional communications.
• You may request information regarding processing of your personal data.
• You may contact our support team regarding privacy or security concerns.